My Account

To log in to our online portal, please use the e-mail address you have provided us with.

To check whether your e-mail address is already registered with us, please use the “Password forgotten” function.

As soon as you enter your e-mail address on the “Forgotten e-mail address” screen and confirm with the “Start” button, you will automatically receive a one-time password with which you can log in. Please do not forget to change your password after your first log in.

If you did not receive this e-mail, your e-mail address is not registered in our system.

In this case, the customer account can only be linked or set up manually via our customer service.

In order for our customer service to further assist you, we ask you to provide us with your mail address, your e-mail address, and customer number (if present).

Please therefore contact us:

Customer Service EBNER MEDIA GROUP
Bayerstraße 16a
80335 Munich, Germany

E-Mail: hilfe@ebnermedia.de

Phone: +49 731 88005-8205
Mon – Thu 9.00 am to 5.00 pm,
Fri 9.00 am to 3.00 pm